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HOME > Customer Service > Delivery & Freight

Delivery & Freight


Shipping and handling charges will be determined by the individual PRIDE industry involved with taking care of your order. Shipping charges are determined by product type and delivery location. Items from multiple PRIDE industries will be shipped separately from different locations throughout Florida; therefore, the distance and shipping charges will vary.

The shipping and handling terms for the product groups are as follows:

Graphics and Digital
Shipping will be 7% of order total with a minimum charge of $4.50.

Furniture
Please direct all order and inquiries to the address below:
PRIDE Enterprises Furniture Division
Attn: Customer Service
10800 EVANS ROAD
POLK CITY, FL 33868
1.877.347.7433
1.813.890.6518 Fax

Email: mpollard@pride-enterprises.org

Seating and Case Goods All furniture on the Pride E-Store is currently priced at your account’s base level. No additional discount is given unless warranted by a significant product quantity purchase. For items that cannot be sent via UPS, there will be a $69 minimum freight charge for Purchase Orders totaling less than $3000 (net). Freight charges (tailgate drop-off) for orders above $3000 (net) are billed at 6.75% of discounted total. Inside delivery or installation will be negotiated on a job-by-job basis. Space planning services will be provided at $50/hour. Contact Customer Service for additional details.

Metal Furniture Prices are quoted from the Metal Furniture facility at Union CI. Call 813-890-6556

Park and Recreational Furniture Prices are quoted from the Lumber products facility at Union CI. Sales outside the state of Florida, call 866-228-5135 for a quote.

Standard shipping cost for Park Furniture Orders:
Picnic Tables $30.00 each
Benches $17.50 each
Trash Receptacles $15.00 each
Freight will be quoted on lumber and post orders.

Sewn Products
PRIDE will invoice for freight based upon the following schedule:

  1. For small volume shipments that are shipped via USPS/UPS: the applicable rate charge as determined by weight and distance.
  2. For Commercial Less-Than-Truckload shipments: the greater of $60 or 6% of order net sales value.
  3. Freight will be quoted separately for large orders, truckload quantities, inside delivery, or special product orders. Please contact Sewn Products at marionorders@pride-enterprises.org or 813.890.6693.
  4. A fuel surcharge for LTL shipments will be invoiced per the following schedule (price per gallon of diesel fuel) as reported on the US Dept. of Energy website: www.eia.doe.gov, Weekly Petroleum Status Report, Table 14, current week column of On-Highway Diesel Fuel.
Price Per Gallon % of Freight Invoice Value
$2.00 to $3.00 13% of invoiced freight total
$3.01 to $4.00 15% of invoiced freight total
$4.01 to $5.00 17% of invoiced freight total
Fuel Surcharge will be capped at 17%

Sanitary Maintenance & Supply
Chemical or Janitorial Cleaning Supplies orders should be directed to:
PRIDE Enterprises SM&S
Attn: Customer Service
P.O. Box 1425
Avon Park, FL 33825

(Please specify MFR. Part number when ordering.)

Telephone: (813)890-6594
Toll Free: (877)468-2772
Fax Orders: (813)890-2101
Email Orders: SMSORDERS@PRIDE-ENTERPRISES.ORG

 

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