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PRIDE is a self-funded enterprise whose mission makes a positive difference in Florida. We make communities safer and save taxpayers money by training eligible inmates in vocational skills and transitioning them into the job market upon completion of their sentences. This job-centered approach lowers the number of repeat offenders and reduces criminal justice costs for all citizens. Customers invest in Florida when they purchase PRIDE products and services by starting the training-to-job cycle. PRIDE is not run for a profit; instead we combine enterprise with social mission to create a positive impact on communities, people, and customers.
PRIDE is the only private program of its type in the US and operates as a not-for-profit corporation, with board oversight, to fulfill four missions defined by Florida statute. PRIDE is funded exclusively through the net proceeds from sales of products and services manufactured by PRIDE inmate training programs. PRIDE serves as a model example of the privatization of government functions and reduces the cost of state government for Florida's taxpayers by millions of dollars every year. |
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| As PRIDE enters a new decade, we continue to centralize our focus on embracing new technology as directed by our Strategic Plan. Significant financial resources are being invested in state-of- the- art computers/servers, upgraded infra-structure hardware/software systems, and cybersecurity detection and monitoring software. Installation of sophisticated firewalls that block access to our network and a rigorous cybersecurity framework will ensure that our company and customers’ digital processing will be processed efficiently and securely. Our IT professionals, with the assistance of highly qualified IT consultants are developing not only advanced security systems, but a new platform for both our website and e-commerce portal. Our unified web experience will provide customers with an experience that provides product information, an automated shopping cart, and will be linked directly with PRIDE’s re-designed website. We are also rebuilding our entire infrastructure from a “greenfield” base. No system that operated on our legacy servers or workstations will be used. These investments will not only allow us to meet the future needs of our customers but will enhance our ability to offer meaningful vocational and job training work programs to our inmate workforce. As we progress through the next year, we will also explore opportunities to upgrade our ERP system and provide a customer relationship management solution that will benefit both our organization and our customers. We urge you to contact our Customer Service Department if you have any questions regarding the ordering process or any concern about a specific order. Thank you for your patience during our rebuilding phase and for your support of the PRIDE mission. |
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| Corporate Office 223 Morrison Rd. Brandon, FL 33511 Office: 813-324-8700 Toll-Free: 800-643-8459 |
Customer Service Center 568 Northeast 255th Street Cross City, FL 32628 Toll-Free: 877-283-6819 or 866-528-2175 Email: customerservice@pride-enterprises.org |
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| Customer Service Center 568 Northeast 255th Street Cross City, FL 32628 Toll-Free: 877-283-6819 or 866-528-2175 Email: customerservice@pride-enterprises.org |
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